Careers

Buyer Network & Sales Operations Coordinator

National Loan Exchange, Inc. is currently seeking qualified candidates for the following position:

Position: Buyer Network & Sales Operations Coordinator
Location: Hybrid; candidates in the Edwardsville, IL, Minneapolis, MN, or Denver, CO areas preferred
Job type: Full-time
Base salary: $55,000-$75,000, depending on relevant experience
Reports to: Vice President of Sales Operations

About the Role:

NLEX is a business-to-business receivables advisory firm supporting clients through loan and receivables portfolio sales. We're hiring a Buyer Network & Sales Operations Coordinator to help support our buyer network, coordinate buyer due diligence, and connect buyers with portfolio purchase opportunities.

This entry-level role combines relationship support, buyer outreach, and detailed administrative work. You'll work directly with the Vice President of Sales Operations while supporting senior operations leadership and the broader NLEX team.

We welcome candidates entering the workforce who are eager to learn, take initiative, and build a career in the loan and receivables sales industry. Relevant industry experience is valuable, but it is not required.

What You'll Do:

  • Support buyer onboarding and ongoing due diligence. Collect and organize documentation, track outstanding requirements, follow up with buyers, and flag questions or issues for review.
  • Manage NLEX.com registrations and basic account support. Help buyers navigate registration and routine account needs, coordinating with internal teams to resolve issues.
  • Connect buyers with portfolio purchase opportunities. Conduct phone and email outreach, communicate available opportunities, track buyer interest, and follow up to encourage participation in portfolio sales.
  • Maintain accurate buyer records. Keep contact information, buyer profiles, due diligence records, and outreach activity current in NLEX's internal systems.
  • Support sale marketing and activity tracking. Collaborate with the team to review, edit, and test sale marketing materials; monitor buyer activity; and create and maintain sale trackers.
  • Provide administrative and operational support. Organize files, prepare updates, coordinate follow-ups, and help keep buyer-related tasks moving across multiple active sales.
  • Build toward greater responsibility. Contribute to buyer evaluations and recommendations as your NLEX knowledge and industry experience develop.

What You'll Bring:

  • Strong organizational skills, attention to detail, and dependable follow-through.
  • Clear, professional written and verbal communication, including comfort speaking with buyers by phone.
  • The ability to manage competing priorities and keep accurate records.
  • Proficiency with the Microsoft 365 suite.
  • Basic proficiency with AI and large language model (LLM) tools, including effective prompting and managing simple workflows.
  • The ability to quickly learn and adapt to internal software, systems, and processes.
  • Sound judgment when handling confidential information and knowing when to ask questions or escalate an issue.
  • Initiative, curiosity, and a willingness to take ownership of your work.

A college degree is preferred. Experience in financial services, receivables, customer support, sales support, or operations is helpful but not required.

What Success Looks Like:

  • Buyer onboarding and ongoing due diligence stay organized, accurate, and on schedule.
  • Buyers receive responsive account support and timely communication.
  • Consistent outreach and follow-up help increase buyer participation in portfolio sales.
  • Buyer records and sale trackers remain current and useful to the team.
  • Outstanding items are identified early and followed through to resolution.

Compensation, Benefits & Growth:

  • Base salary of $55,000-$75,000, with starting pay based on relevant experience.
  • Eligibility for an annual discretionary bonus.
  • Health insurance.
  • Dental insurance.
  • 401(k).
  • Paid time off.
  • A path toward business development responsibilities and commission opportunities as experience and performance develop.

If interested in this position, please send cover letter and resume to nlex@nlex.com.

Testimonials

Customer Testimonials

NLEX is really responsive. They give good advice. We do sales every month and they're on the ball. Closed sales. We depend on them for that.

Brent Dorner
Senior Vice President / Director of Retail Default and Recovery, BBVA